CHALLENGES OF ARTIFICIAL INTELLIGENCE IN FINANCIAL SECTOR - A REVIEW
Abstract
Artificial intelligence, like so many other technological advancements, was first introduced to
us in science fiction and fantasy literature. People frequently fantasized about the ability of AI to solve
issues and reduce some of the pressures that are rapidly developing in the twenty-first century. In order to
get a competitive edge in the market, forward-thinking executive managers and business owners are actively
engaged in the discovery of novel AI applications in finance and other disciplines. Sales and pricing may be
optimized, and fraudulent transactions can be stopped thanks to artificial intelligence.
This study's major focus was on the benefits of adopting AI in financial services and the problems it left for
customers who weren't knowledgeable about financial matters. Utilizing statistical analysis tools like SPSS,
this study's analysis for the years 2017 to 2022 examines the problems with AI in the banking sector. This
paper mainly focuses on quantifying how AI is used in the financial sector for task automation and to give
cost-saving results from job automation. It also includes new anti-hacking trends in financial services using
cyber security and learns how AI is used throughout all financial sectors, including investment firms, retail
banking, Fin-tech, and more.
Author
Dr.E.Kalaivani 1 , H.Saranya 2, Dr.B.G.Geetha3
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